Delete Your Sovasta Health Data
Effective date: November 4, 2026
Your health records live in your browser, and a small amount of account-linked information lives on our server. Deletion covers both.
What is stored where
| Information | Where it is kept |
|---|---|
| Health records, daily inputs, scan images and scan results, trends, protocols | Only in this browser on this device (IndexedDB). Sovasta Health has no server copy. |
| Community posts, comments and votes, with the email address of your Sovasta ID | Sovasta Health's server (Cloudflare D1) |
| Consent records (which consent you accepted and when) | Sovasta Health's server |
| Your Sovasta ID (sign-in account) and your Sovasta plan | Sovasta's identity service and Sovasta Hub, shared by all Sovasta solutions |
| Product-usage events without health values | Sovasta Health's analytics service |
Delete everything from inside Sovasta Health
- Open Sovasta Health and sign in with your Sovasta ID.
- Open Account (top right) › Settings.
- Choose Delete Account & Data and confirm.
This removes, at once:
- on our server — your community posts (and the comments and votes on them), your comments and votes, and your consent records;
- in this browser — every Sovasta Health database, saved setting and cached file.
Copies in our server backups expire within 30 days. Repeat the step in every browser and device where you used Sovasta Health, because each keeps its own local records.
Delete only the local records
Clearing site data for health.sovasta.com in your browser settings removes the local records in that browser. It does not remove what is on our server; use the in-app step above or email us for that.
What deletion does not remove
- Your Sovasta ID and Sovasta plan. They are shared by all Sovasta solutions. To close your Sovasta ID, email [email protected] from its address. Cancelling a paid Sovasta plan is done on Sovasta Hub.
- Files you exported or shared, for example a PDF report you sent to a clinician. Delete them where you saved or sent them.
- Records in Apple Health, Health Connect or a wearable account. Importing a copy into Sovasta Health never deletes the original; manage it in that service.
- Records we must keep by law, such as the record that you asked us to delete your data. We keep only what the law requires and only for as long as it requires.
Ask us to delete
If you can no longer sign in, email [email protected] with the subject “Delete my data” from the address of your Sovasta ID. We confirm the request and complete it within 45 days. Do not attach health records.
© 2026 Primealpha Research. Sovasta Health is part of Sovasta.